Music on Hold

All posts tagged Music on Hold


Published August 4, 2017 by helentastic67



Music that is the making of serial killers, is the term for the “On Hold” music the government agency in Australia Stupidlink (yes, that’s my nickname for them, also a much politer term than others I’ve heard) and today, I realised why this piece of music is so terribly wrong.

Music on hold

Generally, music has the power to transport us through time and space, to old memories and places and things.

But this piece of music is different and I just realised why. The piece is classical in genre and it’s got cello and violins and it’s meant to be relaxing and soothing. I imagine it’s meant to calm people while they are on hold for up to an hour, but makes it impossible for you to fall asleep.


God forbid we do something productive while on hold. But the classical music is too fast and busy. Some instruments seem much too fast, making me, for one example rather murderous!

At this point, you are probably thinking for me to Shazam, the shit out of it, the on-hold music to tell you what it is? Trust me, I just tried.

And failed….

Making me believe either Shazam only has a library of modern music (that’s an experiment for later) or they really have sped up the classical piece which I want to suggest some classical composer long since buried is rolling in his grave.

Dead composer

Any wonder the first automated voice message one hears when they call is a reminder to treat their staff with courtesy and respect. Am I the only one who does that? Actually, I must be, this is why I don’t go to my local office, I go to an office in another area, because the clientele is very obviously different. Better demographics, better educated, more respectful and I imagine many clients from 13 years ago are still going to the local Stupidlink to claim what they believe is rightfully theirs!


When I made people do work for the dole back in 2003, I had a lot of unemployed bums, who thought finishing High School was enough to set them up for life and other countless misconceptions and what life owed them.

life owes

Anyway… It’s been an hour and I’m still on hold…

On hold for an hour


Music on Hold

Published March 15, 2017 by helentastic67

Music on Hold 1

Music on Hold

Music! The making of serial killers. The Australian Government Agency, then manages the distribution of welfare is called Centrelink. The nickname a friend used to call it was ‘Stupidlink’ which is a much politer version that what most people call it.

What I’ve found is if you are respectful, they will help you. This is when you get to speak to someone in their call centre. I put off calling them until I absolutely have to, because there’s nothing like being on hold for an hour just to tell them nothing has changed. I’m still poor, I still have a disability and I’m still living on the edge.

And that’s all after being tortured by the ‘On hold music’. I get the fact that the classical music chosen is meant to soothe, but it’s too busy! It’s too busy, and I can imagine people with serious mental health issues would want to kill themselves.

I like to refer to it as the music that is the making of serial killers.

Music on Hold 2

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